System Upgrade

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System Upgrade

Learn everything about our System Upgrade. April 12 at 6 p.m. - April 15 at noon.

We're SEFCU-Sizing our systems.

At SEFCU, we are committed to providing you with the best member experience possible. Whether you are visiting one of our branch locations, calling the Member Solutions Center, or banking online or through our award-winning mobile app, we strive to serve your needs with knowledge, efficiency, and ease. This year we are making important updates to our banking systems that will allow us to deliver on that commitment to you.

In April 2019, we will be “SEFCU-sizing” our systems. That’s our way of saying we’re stepping up our game when it comes to the technologies we’re using to serve your financial needs. With the tech advancements that are coming, our banking systems will become faster, our data and analytics will be even smarter, and our ability to serve your needs will become even more personalized.

With the upgrade comes change, and we know there will be some challenges along the way. Rest assured that we’re here and ready to help you throughout the process. There will be important information that you’ll need to know, and this page is your centralized resource for all the details and action items. Please check it frequently for updates and to review the information we have sent out. If you have questions, please feel free to contact us.

View important closings/dates View extended branch hours View extended Member Solutions Center hours

 

 

Member Communications and Resources

Here are all the communications we've sent.


Personal accounts communications section

Business accounts communications section

Video Tutorials

FAQ Section

Have questions? Check here first.


Personal accounts FAQ section

Business accounts FAQ section